Monthly Archives: May 2017

How Has the Internet Impacted Market Research?

Market research is the way that companies gather information about their customers, competitors, and the effectiveness of their marketing campaigns for those of you who are wondering what it is. In recent years the internet has had a huge affect on the way that companies have been conducting their market research through the various methods that are available for them to use. Companies know that almost everyone and their dog get on the internet for one reason or another and this is a great way for them to be able to gather information about what their consumers want as well as keep an eye on what their competitors are doing. The internet is also a great way for companies to test and try different marketing campaigns before they spend millions of dollars on them. There are a few different ways that the internet has had an effect on the way that market research is conducted.

One thing that companies are able to do is called keyword research. Conducting research on different keywords is how businesses find out what words and phrases their customers are using when they are searching for the products that they are selling. This is a great advantage because it allows the company to focus on certain words and phrases that will gain them popularity. Also, if the company has a website they will be able to move their website into a better position by building links back to their site that focus on these specific keywords.

Companies can also take surveys and put up polls on different topics that will help them to get the opinion of the consumers that buy their products. This helps the company to know what they are doing right so that they can do more of it and it also helps them to gather information that they can use to make their customers happier.

A company can also easily check out what their competition is doing by looking them up. They will be able to see where their competition is getting backlinks from, and they will be able to see what methods their completion is using to be able to gain more customers. There are a lot of different tools that a company can use to be able to find out what their competition is doing on the internet very quickly and easily. One of the biggest advantages that a company has when they use the internet for market research is testing different advertising campaigns to find out which one works the best. There are a lot of different ways to advertise both online and offline and companies pay a lot of money each year to advertise their business. By doing their market research online they will be able to find out which campaign will bring them the most success before they pay out all of the money to run it.

Over the past few years the internet has dramatically affected the way that market research is being conducted. It will have an even larger affect as we move forward into the future. It will be very necessary for every company to have knowledge of Internet Marketing so that they will be able to quickly and effectively do their research online.

Critical Personality Traits Essential For Home Based Business Success

Seeking to wind up noticeably a Home Based Entrepreneur is very energizing; what with the pride of working for yourself. In any case, yearning is a certain something and having the correct Personal Traits that can guarantee the accomplishment of the business is another ball game out and out.
Some of these attributes are inborn while some can be scholarly. In any case I have identified them here for you to consider before taking the jump. This is not intended to debilitate you but rather to convey them to your mindfulness keeping in mind the end goal to help you get ready appropriately and make an accomplishment of your fantasy. Try not to be overwhelmed regardless of the possibility that you do not have some of these properties since they can be learned or procured through preparing.
So in this review, we’ll talk about the individual character attributes best Home Based Entrepreneurs dependably appear to have.
I trust this will help you do a self-appraisal and from there on put resources into preparing to augment zones of need.
Immediately, underneath are the qualities.

• Great Determination
Appropriate from the earliest starting point, you should decide to prevail in your picked attempt. Having a “Can Do Spirit” is dependably favorable position. At the point when the weight develops, it’s just that gigantic assurance to succeed that will help see you through.
As the adage goes “real fighters aren’t discouraged by even the most difficult situations”
• Having Self Confidence
This is practically similar to having solid assurance. Having self – certainty and trusting in one’s capacity is additionally imperative in the potential achievement network required by a Home Business Owner. The truism “fearlessness makes the man” more likely than not originated from this. Indeed, even the common extortionist can execute his exercises through his self-assurance.

• Consummate Self Starter
A self-starter is a man who does not linger. He doesn’t sit tight for somebody to push him into making essential move.
A self-starter won’t defer to tomorrow what he should do today. A self-starter is an activity situated individual who assaults the job that needs to be done and accomplishes set focuses without being managed or reminded.

• Being A Natural Risk Taker
Keeping in mind the end goal to prevail as a Home Based Entrepreneur, you should be a characteristic daring person. A few people are hazard loath yet all fruitful Home Business Owners are prepared to go out on a limb, cut off all ties and do whatever it takes to succeed.
• Fast Thinking And Flexibility
Being able to think quick and respond rapidly to unfurling circumstances is the sign of a fruitful Home Business Owner.
Dangers can come up all of a sudden from new government strategies and the capacity to think quick and adjust to the new circumstance can have the effect amongst achievement and crumple of the business.

• Do What You Enjoy
You must be completely fixated on your Home Based Business. You eat and drink it each snapshot of the day.
You should be extremely enthusiastic about your business or else you’ll collapse when the weight develops.
I suggest that you get included with what you appreciate doing. Notwithstanding transforming your interest into a Home Based Business could be the best choice.
You’ll work harder and succeed speedier on the grounds that you won’t perceive what you’re doing as work. Put resources into that thing that you would appreciate doing regardless of the possibility that there are no monetary advantages.

• Have A Good Business Plan
You should have the capacity to set up a decent Business Plan and work the arrangement. It’s said that “He who neglects to arrange has officially wanted to fizzle”. Your Business Plan resembles a Blue Print for your business. It must be adaptable however to prepare for alterations as you come. It resembles a guide that’ll lead you to the last objectives set for your business.
• Good Money Management Skills
Having the correct state of mind to cash is extremely basic. Regardless of the measure of money accessible, a Home Business Owner without the correct Money Management Skills will maintain the business on solid land.
You should have a Money Management Plan and stay on course. Knowing how to designate assets to the most required regions of the business is essential.
My recommendation is that you should be sagacious and thrifty with your costs particularly income. This is to abstain from coming up short on money at a favorable time.

• Good Selling Skills
Having the correct offering abilities can help you prevail in your business.
You should have the capacity to disclose to individuals why what you’re putting forth is the best answer for the issue they’re having.

• Create Authority Around You
In the event that you need to prevail in your Home Business, you should will to learn new things. You should will to stay up with the latest with most recent industry patterns.
Being arranged to perusing books, going to workshops and remaining in front of the opposition is extremely fundamental.
Your capacity to market yourself as an Expert and a solid asset in your field is vital.
Individuals will raced to you for answer for their issues.
• You Need Good Marketing Skills

Sample Roofing Contractor Business Plan Outline

Is it worth writing a lengthy business plan for your roofing startup? Business plan preparation can be time consuming and many entrepreneurs are tempted to go ahead without one unless they really need it to prove the viability of ideas to partners or investors.

Your roofing business won’t be a huge, complicated business for a few years anyway so why bother? Well, while I would not suggest that you spend months writing a 100 page report, it could be useful for you to have a 10 to 20 page document on your PC that can be your company blueprint for success. You can make changes to it as you slowly learn more about the business.

It will be the key document that sets out exactly how your business is run. If done properly you should basically be able to hand this document over to somebody when they buy your business and they can take over with very little of your time needed to explain things to them.

Here is a brief business roofing business plan template to give you some ideas on how to put your own together.

Contents Page and Executive Summary

This should be a summary of your entire roofing business plan. If you will be presenting the plan to interested parties then let them know the contents. Include a basic summary of your plans to start a roofing business. Outline the opportunities that you see in the market and what you plan to do in order to capture a piece of the pie for yourself.

Background in the Roofing Business

Prove to yourself or others why you are cut out to go into this business. List details on your education and any relevant experience that you have had in the roofing industry or in business in general. Outline your reasons for wanting to start a roofing business.

Mission Statement

Set out your company mission or philosophy in a few words or a short phrase. Try to think about what you want to achieve with your business apart from profits. You should be driven by a desire to deliver a quality service to people in way that satisfies them and provides great value for them while still allowing you to meet your goals. What kind of products and services do you want to deliver? How will you be different from all the other roofing companies?

Business Goals

Set out the goals that you have for your business in its first few years. Set realistic targets that you know are attainable so that you won’t be discouraged if you don’t meet them. Success can be measured by a number of metrics such as the total number of roofing jobs completed per month, the percentage of leads that become new customers or the productivity of your employees for example.

Startup Requirements

List down all of the products and services that your company will offer and then set out a list of equipment and inventory that you will need to get started. If you need to buy a truck then you will be looking at minimum startup costs of around $20,000.

Startup requirements will also include compliance costs. Depending on what state you are operating out of you may need a contractors license, insurance, bonding or to comply with a number of other relevant regulations.

Don’t forget that as well as purchasing all of the necessary roofing equipment you will also have to purchase materials for your first job. Clients will typically pay a large chunk of your total invoice upon completion of the job so you will have to foot the bill until you get reimbursed when they pay their invoice in full.

Structure, Ownership and Management

There are four basic options to consider for your business structure and they include sole proprietorship, partnership, corporation or limited liability corporation (LLC).

Outline how your business will be owned and make a note of the various parties that may have an ownership stake.

Set out a management structure so that there is no confusion among those involved with the business as to who is responsible for managing each part of the business.

Marketing Plan

Identify your target market both by location as well as other demographic factors and describe the kind of people or properties that make up your target market. Include the results of any market research that you do or local industry statistics that you are able to gather.

Set out a detailed plan for your roofing business marketing. This should include how you plan on getting enquiries, converting them into new accounts and maintaining them over the long term. It should also include brand development, pricing, advertising, a sales approach and other marketing methods.

Competitive Analysis

Write up profiles of your main local competitors and try to understand how they run their businesses. Borrow and adapt characteristics of their business that work and look for weaknesses in their business models that you may be able to capitalize on. Figure out how you will differentiate your brand from theirs in a way that allows you to stand out in the market.

Operations

Include details of the day to day operations of the proposed roofing business. Make a note of your office location, business administration and record keeping systems, plans to hire employees and procedures regarding roofing installations or repairs.

Financial Analysis

Outline some of the methods that you could use to obtain financing for your new venture.

Create a spreadsheet that shows anticipated cash flow forecasts over the first few years of business for a variety of scenarios. You can then determine how profitable you think the business will be in a number of different economic climates.

You will be able to find many free business plan examples online but it can be harder to find a specific sample of a roofing business plan. There are some business planning software programs that you can buy but they are usually just generic business plans that have been adapted anyway.

Unless you can persuade other roofing business owners to share their plan with you then you really have to look at templates from other industries and model your roofing business plan on them.

Holidays in Malia, Crete and the Things You Should Know

Malia is a town in Crete that has quite a reputation. If you are in for a party, then Malia is the place to go. Holidays in Malia are an experience in itself. Because let's be honest, the beaches in Malia are the best of the island of Crete. Beautiful sand stretches that only disappear at the horizon. The beaches are all set up with sunbathing stretchers so you can get the sun tan you've been looking for. Or, if you had a rough party night, they are ideal to sleep off your party "fatigue."

For those who survived the evenings of Malia, there is a lot of water activity available: you can rent a jet-ski or boat and sail the deep blue sea. The bottom line is: Holidays held in Malia are among the best summer breaks you can imagine.

When you leave the beach in the late afternoon, there is a whole bunch of bars and restaurants to choose from. And if you need to eat something while on the beach, there is plenty of snack bars that fulfill that need. But in the evenings, your possibilities are literally endless. You can eat Mexican, Dutch, Indian and Chinese food or simply order a burger menu.

After you've filled your stomach with some Malia food, it is now time to hit the nightlife. The city is packed with Greek bars, English and Irish pubs and discos that will keep you busy until the early morning hours (when it is time to hit the beach again).

However, Malia is not just a place to visit for its legendary and wild nightlife. Is is a historic place and you will definitely taste the flavor of ancient Greece on this part of the island. And if you rent a car in Malia, you'll be able to visit all ancient locations on the island of Crete with your friends or family.

And let's not forget an important fact about Malia: It is a very cheap location to go on a holiday. Whether you rent an apartment, book a hotel or choose a studio for your stay, the locations are all very affordable.

So, let's go over some specifics:

Traveling to Malia, Crete

During the season a lot of airlines fly to the airport of Heraklion. There are also budget airlines organizing flights to other airports on the island. During wintertime, the only airline flying to Crete really is Olympic Airways. Flights in winter all go via Athens airport.

Crete can also be reached by ferry from Piraeus (near Athens) to Heraklion.

Your Flight time

A flight to Heraklion from London takes approximately 4 hours. From Heraklion it takes about 45 min. By bus to the center of Malia. If your agent is taking care of the transfer, the bus trip could take you longer due to the many stops at other accommodations.

Hotels and Apartments, What is Your Choice?

There are 25 hotels in Malia and approximately 40 apartment buildings. Popular hotels in Malia are "Malia Park", "Alexander Beach" and "Malia Beach". These hotels are 4 and 5 stars. Popular apartment buildings are "Parthenis Beach" (3 stars) and "Acrogiali" (4 stars).

Transport in Malia

Malia is not that big and in the city center it is best to just walk. Some hotels however are based outside Malia. In this case it's best to take a cab or perhaps a rental car. During lunch time it is best to avoid this form of transportation because of traffic.

Your Documents

You need a passport or valid travel documents to fly to Crete.

Season, Climate

During winter it is not that hot and a lot in Malia is also closed. For beach holidays in Crete it's best to visit Malia from June to September. During those months it practically never rains and the temperature is comfortable. In July and August temperatures easily reach 40 degrees Celsius. Please note: during the high season in July and August it's very busy in Malia and Crete.

What to Pay with

In Malia you can pay with Euros. Changing American Dollars and Pounds is not really a problem. Credit Cards are accepted everywhere and there are plenty of ATM's in the city.

Gratuities

Giving a tip in Malia is normal. Here is a guideline of the amounts:

Catering Industry: you just leave your change
Taxi's: round up the taxi fare
Hair Dressers: you round up the amount
Porters: 2 to 3 euros per bag is normal
Chambermaids: 2 to 3 euros per day is expected
Guides: 2 to 5 euros per person (also depending on how big the group is).
And just as a note: Tips below 50 cents are considered an insult. So keep that in mind.

Time zone

On Crete it is 2 hours later than in England and 1 hour later than the European mainland.

Language Spoken in Malia

The language spoken on Crete (and thus Malia) is Greek. In Malia English and German is not really a problem though. Everyone speaks English and quite a few people also German.

Telephone & Cell

The Country Code for Greece and Crete is +30. Using your mobile is not a problem if you are subscribed to one of the main cell phone providers.

Electricity

Men have to shave using 220 Volts AC, just like the hair dryers of the women work on 220 Volts!

Criminality

Malia and Crete are quite safe. There is not really a lot of criminality. Keep your things safe in your accommodation though. Besides that, the local police are ruthless with people that get in a fight after excessive alcohol usage. Going to jail for some time is no exception to the rule actually. So for the young amongst the readers: behaving yourself. Do not spend your vacation in jail.

Important!

Possession of drugs (or dealing drugs) will get you in jail for a long, long time.

Things to See Close to Malia

Knossos, Agios Nikalaos, Heraklion, Stalis and the Minoan Palace, 2 miles (3 km) east of Malia.

So, if you are ready to go on a holiday, start checking out some flights to Malia. It's time to get going!

Pray Rain Journaling – Manifestation Technique

Keeping a pray rain journal is one of my favorite manifestation techniques, mainly because it works. I’ve manifested several wonderful things in my life with this method, including the condo I currently live in, various jobs I’ve held, even my successful website! People using this technique have literally seen results within hours, and you’ll be hooked once you try it because it’s so effective (not to mention fun!).

Pray rain journaling is a technique whereby you write in a journal on a daily basis as if whatever you want to create in your life has already come to pass. You do not write from the standpoint of wanting something to happen, you write as if it has already come to pass and is already present or a part of your life. This speeds up the manifestation process because the law of attraction ensures that whatever we regularly focus on is what will show up in our lives.

To start, take a blank journal (or sheet of paper) and write a page in your journal every day as if your dream has already come true. Whatever you would like to create (soulmate relationship, weight loss, career success, financial freedom, etc.), write in your journal as if that thing has already come true for you.

For example, if your desire is to get married, write a page a day as if you are already married to your amazing spouse and living the life of your dreams. Be sure to describe your spouse and relationship in detail. Do you have children together? What kind of home do you live in? If your ambition is to own your own company someday, write a page a day as if you are already the owner of your successful company and describe it in detail. What are your annual profits? Do you have an actual office space you operate from, or do you work from home? You get the idea. Be sure to include as many details as possible!

Here comes the magic: by the time you’re finished with your journal, your dream will either have already manifested or will be well on its way to doing so!

The term ‘pray rain’ comes from a story about a community that was in a serious drought and in desperate need of rain. A visitor to the community learned of this situation and offered to perform a rain dance in order to summon the much-needed rain. However, when he went out and did his rain dance, everyone was puzzled because it looked like he was just standing there not moving, rather than dancing around and chanting for rain as they had expected. When they asked him what he was doing, he answered, “I was praying rain”… as opposed to praying for rain. Can you see the difference?

Instead of dancing around and doing a traditional rain dance, the man stood there and felt what it would feel like if this community was already receiving all the rain it needed. He used his imagination and focused on what it would feel like if raindrops were falling on his forehead and arms, he felt his clothes drenched with water, he imagined what it would be like if all the crops were well-nourished and abundant, and he visualized the community as a whole having plenty of water to drink. Instead of praying for rain and coming from a place of lack, he prayed rain as if the rain the community needed was already a reality!

This is exactly what we should all do in order to make things happen in our lives: feel the feelings now of already having that which you desire to create in your life. The powerful law of attraction ensures that if we feel now how we would feel once the particular thing or situation arrives in our life, then that thing or situation has no choice but to show up! Remember, like attracts like, period.

History of Travel & Tourism

2000 years Before Christ, in India and Mesopotamia

Travel for trade was an important feature since the beginning of civilization. The port at Lothal was an important center of trade between the Indus valley civilization and the Sumerian civilization.

600 BC and thereafter

The earliest form of leisure tourism can be traced as far back as the Babylonian and Egyptian empires. A museum of historical antiquities was open to the public in Babylon. The Egyptians held many religious festivals that attracted the devout and many people who thronged to cities to see famous works of arts and buildings.

In India, as elsewhere, kings traveled for empire building. The Brahmins and the common people traveled for religious purposes. Thousand of Brahmins and the common folk thronged Sarnath and Sravasti to be blessed by the inscrutable smile of the Enlightened One-the Buddha.

500 BC, the Greek civilization

The Greek tourists traveled to sites of healing gods. The Greeks also enjoyed their religious festivals that increasingly became a pursuit of pleasure, and in particular, sport. Athens had become an important site for travelers visiting the major sights such as the Parthenon. Inns were established in large towns and seaports to provide for travelers' needs. Courtesans were the principal entertainment offered.

This era also saw the birth of travel writing. Herodotus was the worlds' first travel writer. Guidancebooks also made their appearance in the fourth century covering destinations such as Athens, Sparta and Troy. Advertisements in the way of signs directing people to inns are also known in this period.

The Roman Empire

With no foreign boundaries between England and Syria, and with safe seas from piracy due to Roman patrols, the conditions favoring travel had arrived. First class roads coupled with staging inns (precursors of modern motels) promoted the growth of travel. Romans traveled to Sicily, Greece, Rhodes, Troy and Egypt. From 300 AD travel to the Holy Land also became very popular. The Romans introduced their guidebooks (itineraria), listing hotels with symbols to identify quality.

Second homes were built by the rich near Rome, employed primarily during springtime social season. The most fashionable resorts were found around Bay of Naples. Naples attracted the retired and the intellectuals, Cumae attracted the fashionable while Baiae attracted the down market tourist, becoming noted for its rowdiness, drunkness and all-night singing.

Travel and Tourism were to never attain a similar status until the modern times.

In the Middle Ages

Travel became difficult and dangerous as people traveled for business or for a sense of obligation and duty.

Adventurers bought fame and fortune through travel. The Europeans tried to discover a sea route to India for trade purposes and in this fashion discovered America and explored parts of Africa. Strolling players and minstrels made their living by performing as they traveled. Missionaries, saints, etc. Traveled to spread the sacred word.

Leisure travel in India was introduced by the Mughals. The Mughal kings built luxurious palaces and enchanting gardens at places of natural and scenic beauty (for example Jehangir traveled to Kashmir drawn by its beauty.

Travel for empire building and pilgrimage was a regular feature.

The Grand Tour

From the early seventeenth century, a new form of tourism was developed as a direct outlet of the Renaissance. Under the reign of Elizabeth 1, young men seeking positions at court were encouraged to travel to continent to finish their education. Later, it became customary for education of gentleman to be completed by a 'Grand Tour' accompanied by a tutor and lasting for three or more years. While ostensibly educational, the pleasure seeking men traveled to enjoy life and culture of Paris, Venice or Florence. By the end of eighteen century, the custom had become institutionalized in the gentry. Gradually pleasure travel displaced educational travel. The advent of Napoleonic wars inhibited travel for around 30 years and led to the decline of the custom of the Grand Tour.

The development of the spas

The spas grew in popularity in the seventeenth century in Britain and a little later in the European Continent as awareness about the therapeutic qualities of mineral water increased. Taking the cure in the spa quickly acquired the nature of a status symbol. The resorts changed in character as pleasure became the motivation of visits. They became an important center of social life for the high society.

In the nineteenth century they were gradually replaced by the seaside resort.

The sun, sand and sea resorts

The sea water became associated with health benefits. The earliest visitors there before drank it and did not bathe in it. By the early eighty century, small fishing resorts sprung up in England for visitors who drank and immersed themselves in sea water. With the overcrowding of inland spas, the new sea side resorts grew in popularity. The introduction of steamboat services in 19th century introduced more resorts in the circuit. The seaside resort gradually became a social meeting point

Role of the industrial revolution in promoting travel in the west

The rapid urbanization due to industrialization led to mass immigration in cities. These people were lured into travel to escape their environment to places of natural beauty, often to the countryside they had come from change of routine from a physically and psychologically stressful jobs to a leisurely pace in countryside.

Highlights of travel in the nineteenth century

· Advent of railway initially catalysed business travel and later leisure travel. Gradually special trains were chartered to only take leisure travel to their destinations.

· Package tours organized by entrepreneurs such as Thomas Cook.

· The European countries indulged in a lot of business travel often to their colonies to buy raw material and sell finished goods.

· The invention of photography acted as a status-enhancing tool and promoted overseas travel.

· The formation of first hotel chains; Pioneered by the railway companies who established great railway terminus hotels.

· Seaside resorts began to develop different images as for day-trippers, elite, for gambling.

· Other types of destinations-ski resorts, hill stations, mountaineering spots etc.

· The technological development in steelships promoted travel between North America and Europe.

· The Suez Canal opened direct sea routes to India and the Far East.

· The cult of the guide followed the development of photography.

 

Tourism in the Twentieth Century

The First World War wave first hand experience of countries and aroused a sense of curiosity about international travel amongst less well off sector for the first time. The large scale of migration to the US mean a lot of travel across the Atlantic. Private motoring began to encourage domestic travel in Europe and the west. The sea side resort became annual family holiday destination in Britain and increased in popularity in other countries of the west. Hotels proliferated in these destinations.

The birth of air travel and after

The wars increased interest in international travel. This interest was given the shape of mass tourism by the aviation industry. The surge of aircraft and growth of private airlines aided the expansion of air travel. The aircraft had become comfortable, faster and steadily cheaper for overseas travel. With the introduction of Boeing 707 jet in 1958, the age of air travel for the masses had arrived. The beginning of chartered flights boosted the package tour market and led to the establishment of organized mass tourism. The Boeing 747, a 400 seat craft, bought the cost of travel down sharply. The seaside resorts in the Mediterranean, North Africa and the Caribbean were the initial hot spots of mass tourism.

A corresponding growth in hotel industry led to the establishment of world-wide chains. Tourism also began to diversify as people began to flock alternative destinations in the 70s. Nepal and India received a throng of tourists lured by Hare Krishna movement and transcendental meditation. The beginning of individual travel in a significant volume only occurred in the 80s. Air travel also led to a continuous growth in business travel especially with the emergence of the MNCs.

The Stages of US Airline Deregulation

I. Regulation

Although US airline deregulation was initially envisioned as leading to an increased number of carriers whose divergent service concepts, market segments, fleets, and route structures would have produced new competition, stimulated traffic, and lowered fares, it almost came full cycle and only resolved in Virtual monopoly. Three distinct stages occurred during its evolution.

The regulation itself tracks its origin to 1938 when Congress adopted the Civil Aeronautics Act. Its resultant five-member Civil Aeronautics Board (CAB), formed two years later in 1940, regulated fares, authorized routes, awarded subsidies, and approved interline agreements, among other functions.

"Regulation, by definition, substitutes the jurisprudence of the regulator for that of the marketplace," according to Elizabeth E. Bailey, David R. Graham, and Daniel P. Kaplan in their book, Deregulating the Airlines (The MIT Press, 1985, P. 96).

So regulated had the environment been, in fact, that an airline often had to resort to the purchase of another carrier just to obtain its route authority. Delta Air Lines, for example, long interested in providing nonstop service between New York and Florida, continuously petitioned the CAB for the rights. But the regulatory agency felt that Northeast, a small local service carrier often plagued by low traffic, financial loss, and bad weather because of its route system, needed the lucrative Florida route's revenue potential to boost it back to health and granted it the authority instead .

Undaunted, Delta extremely satisfied to acquiring the regional carrier and subsequently received approval for the merger on April 24, 1972. But these extremes would have shortly no longer be needed.

A glimpse of the future could already be had in California and Texas. Devoid of jurisdiction over local air transportation, the CAB could either exercise fare nor route authority over intrastate airlines and these carriers, usually offering high-frequency, single-class, no-frills service at half the fares the regulated "trunk" airlines were forced To charge, consistently recorded both profit and traffic growth.

Air California and PSA Pacific Southwest Airlines, for example, operating in the Los Angeles-San Francisco market, saw annual traffic figures increase from 1.5 million passengers in 1960 to 3.2 million in 1965. Texas-based Southwest Airlines simply provided low-fare service between Dallas and Houston and other Texas points. These airlines demonstrated that true deregulation could yield fares accessible to average-income passengers, provide greater airline and service concept choice, and pilot traffic.

Passengers and government alike increasingly decreed regulation during the mid-1970s, citing the examples set by Air California, PSA, Southwest, and other intrastate airlines as demonstrable proof that deregulation could produce mutual airline- and passenger-benefit. At least that was the theory.

Ultima conceding to reason and democratic rule, President Jimmy Carter signed the Airline Deregulation Act on October 28, 1978, in the process eliminating the need for CAB approval of route entry and exit and reducing most of the current fare restrictions. Even those would have been eliminated when the Civil Aeronautics Board, in its now famous "sunset," was disbanded in 1985.

At the time of the event, eleven then-designated "trunk" carriers collectively controlled 87.2 percent of the domestic revenue passenger miles (RPMs), while 12 regionals, 258 commuters, five supplementary, and four intrastates provided the balance of the RPM distribution. Which would still ply the skies when deregulation's dust settled?

II. Deregulation

Stage One: New Generation Airlines:

Like the California and Texas intrastate airlines, an increasing number of nontraditional, deregulation-spawned carriers initially infiltrated the US market. The first of these, Midway Airlines, was the first to receive certification after the passage of the Airline Deregulation Act and the first to actually inaugurate service, in 1979.

Founded three years earlier by Irwing Tague, a former Hughes Airwest executive, Midway inaugurated low-fare, high-frequency, no-frills "Rainbow Jet" service in November of that year from Chicago's underutilized Midway Airport-which was once the city's only airfield Until O'Hare was built and which Midway hoped to resurrect the same way Southwest had at Dallas's Love Field – with five single-class, 86-passenger, former TWA DC-9-10s, initially to Cleveland, Detroit, and Kansas City . Its low fare structure fostered rapid growth and it strategically jumped to penetrate the Chicago market without attracting O'Hare competition from the established carriers.

But, having been employed by Midway, the author can attest that it quickly learned three vital lessons, which indicated that it would have to remain tremendously flexible in order to survive under competing competitive market conditions:

Although it served a secondary Chicago-area airport, it first and foremost still competed in the Chicago market.

Secondly, once the employee airlines lowered their fares, its load factors declined.

Finally, the high-density, low-fare strategy, which had become the principle characteristics of deregulation-spawned upstarts, was ineffective when an airline attempted to cater to a specific market segment, such as the higher yield business one, where increased comfort and Service were expected.

Resultantly, Midway modified its strategy by introducing a conservative cream-colored construction; Single-class, four-abreast business cabin seating with increased legroom; Additional carry-on luggage space; And upgraded, complimentary-wine in-flight service in exchange for higher than Rainbow Jet fares, but those which were still below the major carriers' unrestricted coach tariffs.

The newly implemented strategy, dubbed "Midway Metrolink," significantly reduced the number of seats per aircraft. While its DC-9-10s and -30s had respectably accommodated 86 and 115 passengers, for example, they were reconfigured for only 60 and 84 under the new Metrolink strategy.

Almost successful, it sparked explosive growth, from an initial 56,040 passengers in 1979 to almost 1.2 million in 1983.

Capitol Air, another deregulation-transformed carrier of which the author had equally been part, also experienced initial, rapid expansion. Formed in 1946 as Capitol Airways, it had completed domestic charter service with Curtiss C-46 Commandos and DC-4s, ever acquiring larger L-049 Constellations, and by 1950 became the fifth largest US supplement carrier after World Airways, Overseas National (ONA ), Trans International (TIA), and Universal. It acquired the first of what was to become one of the largest used-Super Constellation fleets in January of 1960, historically operating 17 L-749s, L-1049Gs, and L-1049Hs during the 14-year period from 1955 to 1968.

Redesignated Capitol International Airways, the charter airline took delivery of its first pure-jet in September of 1963, a DC-8-30, and subsequently operated four versions of the McDonnell-Douglas design, inclusive of the -30, -50, 61, and 63 series, which replaced the Lockheed Constellation as the workhorse of its fleet.

Receiving scheduled authority in September of 1978, Capitol inaugurated New York-Brussels service on May 5 of the following year and a second, Chicago / Boston-Brussels transatlantic sector on June 19. Like PSA and Southwest, Capitol Air, a former supplementary carrier, Was not regulated by the CAB and there before conducted its own "deregulation experiment" by sublimating proven charter economies of single-class, high-density, low unrestricted and even standby fares to scheduled service in order to attain low seat-mile costs and profitability.

The planned concept, branded "Sky Saver Service," consistently attested capacity-exceeding demand and sparked considered fleet and route system expansion. Operating six DC-8-6s, five DC-8-63s, and five DC-10-10s to seven US domestic, three Caribbean, and three European destinations from a New York-JFK hub by 1982, it attracted an ever-increasing Passenger base: 611,400 passengers in 1980, 1,150,000 in 1981, and 1,824,000 in 1982.

Passengers, unaware of deregulation-molded carriers who low fares could only attain profitability with used aircraft, high-density seating, and lower-wage nonunion employees, often voiced criticism about Capitol Air's non-interline policy and refusal to provide meals and hotel rooms during Delays and compensation during missed, other-airline connections. Neverheless, its fares in the New York-Los Angeles market ranged from an unrestricted $ 149 based upon a round-trip purchase to a one-way $ 189, while the majors' unrestricted tariffs in the market hovered at the $ 450 mark. As a result, Capitol Air's load factors exceeded 90 percent.

By September of 1981 ten new carriers received operating certificates and inaugurated service.

"The first effects of deregulation were dramatic," wrote Anthony Sampson in Empires of the Sky: The Politics, Contests, and Cartels of World Airlines (Random House, 1984, p. 136). "A new breed of air entrepreneurs saw the chance to expand small companies or to establish 'instant airlines' which could undercut fares on local routes; they could dispense with much of the superstructure and bureaucracy of the big airlines and could use their flexibility to hit The giants at their weakest points where they could make quick returns. "

Four types of airline types emerged and searched considering initial impact on the traditionally regulated airline industry.

The first were the deregulation-spawned upstarts, such as Air Atlanta, Air Florida, Air One, Altair, America West, Best, Carnival, Empire, Florida Express, Frontier Horizon, Jet America, Midway, Midwest Express, MGM Grand Air, Morris Air, Muse Air, New York Air, Northeastern International, Pacific East Air, Pacific Express, PEOPLExpress, Presidential, Reno Air, SunJet International, The Hawaii Express, and ValuJet.

The second were the deregulation-matured local service carriers, including Allegheny, Frontier, Hughes Airwest, North Central, Ozark, Piedmont, Southern, and Texas International, which quickly outgrew their former, regulation-imposed geographic concentrations.

The third, the boundary-crossing intrastate airlines, encompassed companies such as Air California (later AirCal), Alaska, Aloha, Hawaiian, PSA, Southwest, and Wien Air Alaska.

The fourth were the deregulation-transformed charters, such as Capitol Air, Trans International (later Transamerica), and World Airways.

Although some of these carriers, particularly Air One and MGM Grand Air, targeted very specific market niches by offering premium seating and service, the vast majority, whether spawned, raised, or matured by deregulative parenting, attained (or attempted to attain) profitability by Means of several core operating characteristics, including, of course, low, unrestricted fares, single-hub, short- to medium-range route systems, high-density seating, limited onboard service, lower wage nonunion work forces, and medium-range, Medium-capacity trijets, such as the 727, and short-range, low-capacity twinjets, such as the BAC-111, the DC-9, the 737, and the F.28.

All achieved high load factors, generated tremendous traffic in existing and emerging markets, and created considered competition.

"In this respect," wrote Barbara Sturken Peterson and James Glab in their book, Rapid Descent: Deregulation and the Shakeout in the Airlines (Simon and Schuster, 1994, p. 307), "deregulation worked like a charm."

Stage Two: Monopoly:

Although the established, traditionally regulated major carriers temporarily lowered their fares in selected high deregulation airline-concentrated markets in order to retain their passenger bases, the established airlines, long nurtured and protected by regulation, were not structured for profitable operation with them. Yet even in those cases where they managed to eliminate competition from the market, another low-fare upstart seemed waiting in the wings to fill the void.

The incumbent carriers were then faced with the choice of relinquishing painstakingly developed markets or dwindle financial resources to retain passengers until they themselves slipped into bankruptcy. It quickly became apparent that the deregulation-sparked fare reductions would have become permanent elements of the "new" unregulated airline industry and the major carriers historically discovered that they had to fundamentally structure themselves or succumb to the new breed of airlines. Almost every aspect of their operations would, in the end, be transformed.

The first aspect targeted was the route system. Traditionally comprised of point-to-point, nonstop service, which had its origins in 1940 and 1950 CAB route authorizations, these route systems actually contained no inherent "system" at all, and consistent instead of unbalanced geographic implications that asserted in lost revenue to Other carriers and inefficient, uneconomical use of existing fleets. What was really needed was a centralized "collecting point" for self-feed.

Because of bilateral agreements, European carriers actually operated the first "hubs," channeling passengers from, say, Copenhagen to Athens by means of an intermediate connecting point such as Dusseldorf. Any passenger flying either the Copenhagen-Dusseldorf or Athens-Dusseldorf sector could theoretically transfer to any of the airline's outward-radiating flight spokes, vastly increasing the number of markets potential served. These European capital hubs also demonstrated increased aircraft utilization, improved traffic flow, a larger market base than traditional point-to-point service relying only on origin-and-destination traffic could have supported, and retention of the connecting passenger.

"Although passengers prefer frequent nonstop service, such service can be quite costly," according to Bailey, Graham, and Kaplan (p. 74). "Airlines that face strong incentives to establish hub-and-spoke operations … By combining passengers with different origins and destinations, a carrier can increase the average number of passengers per flight and thenby reduce costs. Carrier take advantage of the economies of scale in aircraft. At the same time a hub-and-spok operation provides more convenient service for travelers in less heavily trafficked markets. "

The first US hub had its origins in the 1940s when the government, trying to develop the south, awarded Delta some profitable, long-range routes in exchange for its agreement to serve several small communities from Atlanta.

"All of these routes became the 'spokes' leading into a Delta 'hub' at Atlanta," said Peterson and Glab (p. 120). "With it came the compelling benefit of passenger retention."

Allegheny, formerly a Pittsburgh-based local service carrier without a distinct long-range development plan, recorded considering successful success on its eastern and mid-Atlantic state route network, which had progressively "evolved" because of its Pennsylvania funneling point. Increasing the balance of its predominately business and small community route system with longer-range sectors to leisure-oriented destinies, it was further able to nurture this evolution and by 1978 73 percent of its passengers connected. By 1981 this figure rose to 89 percent-meaning that 89 percent of those flying to Philadelphia and Pittsburgh were not flying to Philadelphia and Pittsburgh.

The Delta and Allegheny hubs were only the beginning of the phenomenon, since the concept did more than create airline concentration in a particular city. Instead, it resisted in an extreme monopolistic strangulation that precluded any competition.

At four of the major US hubs (Atlanta, Chicago-O'Hare, Dallas-Ft. Worth, and Denver), for example, "the two largest carriers have simply squeezed out or have made it virtually impossible for other airlines to expand and Gain market share, "wrote Julius Maldutis in Airline Competition at the 50 Largest US Airports since Deregulation (Salomon Brothers, Inc., 1987, p. 4).

In Atlanta, where both Delta and Eastern once had hubs, the possibility of any significant third-carrier competition was eliminated. In 1978, for instance, Delta's and Eastern's hub traffic percentages were respectively 49.65- and 39.17-percent, while nine years later these figures had increased to 52.51- and 42.24-percent.

Analysis of the 50 largest airports (which represented 81.1 percent of US scheduled passenger enplanements) indicated that only ten of these airports could have been considered less than highly concentrated. On the other hand, 40 (or 80 percent) of the airports had excessive amounts of concentration. The ten most concentrated airports had one airline that had more than 66-percent market share of passenger enplanements.

In St. Louis, where both TWA and Ozark operated hubs, the former enjoyed a 39.06- percent market share, while the latter had a 20.21-percent of it in 1978. In 1986 these corresponding figures were significantly increased to 63.16 and 19.68 percent. The following year, after TWA acquired Ozark, its only other significant competitor, it parlayed this share into 82.34 percent with nine other US domestic airlines sharing the remaining 17.66 percent. An airline computer listing, reflecting all carriers operating between New York's three major airports and St. Louis. Louis on December 1, 1995, disclosed 27 flights on this day. Not one of them was operated by a carrier other than TWA! This was power.

Similarly, deregulation-matured Piedmont, which only captured a 10.19-percent market share in Charlotte, North Carolina, in 1977, parlayed this into a monopolistic 87.87-percent a decade later after having established a hub there. The same transformation occurred in Pittsburgh with Allegheny / USAir / US Airways-43.65 percent in 1977 and 82.83 percent in 1987.

"Since a large proportion of city-pair markets can not support convenient nonstop service, hub-and-spoke operations have proved to be the dominant strategy of air carriers since deregulation," wrote Bailey, Graham, and Kaplan (p. 196). "There has been a significant shift away from the regulatory vision of linear systems and toward sunbursts of routes."

Aside from the hubbing concept, the major carriers experienced several other fundamental changes. Aircraft, for example, were reconfigured for higher-density-and, in some cases, single-class-seating, while business cabins augmented first class and coach sections on selected routes; First class cabins were later replaced by those of business class in a trend-following pattern sparked by some special-niche deregulation airlines.

Fuel-inefficient aircraft types were gradually replaced by new-generation designs and daily utilization increased-from 8.6 hours in 1971 to 10.3 hours in 1979. During the 1970s and early 1980s average aircraft size increased on long-range sectors, while during the late- 1980s the size increased in all categories. During the early 1990s pure-jet technology for the first time penetrated all markets-from the 50-passenger regional to the 500-passenger intercontinental.

Employment was also metamorphosed. According to Robert Crandall, former chairman and chief executive officer of American Airlines, "deregulation is substantially anti-labor … there has been a massive transfer of wealth from airline employees to airline passengers."

The deregulation-spawned airlines' fare reductions produced a lower revenue and profit base from which funding could be restructured into traditionally high employment salaries and benefit packages, thus necessitating increased employee productivity, cross-utilization, part-time, nonunion, profit-sharing measures . In some cases, employment was actually provided by contracted ground service companies in order to reduce benefit compensation. The author was involved in the initial ground service company experiment at JFK International Airport between Triangle Aviation Services and Royal Jordanian Airlines.

"A relatively new, but quickly developing concept, the service company provides the personnel on a contractual basis to the particular carrier for which a certain amount per daily turn-around is assessed, according to Airport-Based Airline Careers (Hicksville, New York, 1995, p. 9). "The service company then hires the personnel, conducts the training programs (if any), and determines the hourly wage and benefit package."

Having worn Royal Jordanian's uniform and provided all ground operations functions, I often felt "made in the middle," simultaneously trying to please both the passenger and the airline. After all, they were both my customer, revealing the concept's inherent conflict.

Reduced airline employment wages and benefits actually trace their origins to Crandall himself who devised a plan to reduce employment costs with a "B-scale" payment scheme that initially offered lower salaries to newly-hired employees and required them to accrue greater longevity before they could Attain the higher "A-scale" levels.

"American (itself) was poised to increase dramatically in size, and it had a strong incentive to so," said Peterson and Glab (p. 136). "The more it expanded, the more workers it would hire-all at lower B-scale wages-and the more its average costs would drop."

According to Bailey, Graham, and Kaplan in their work, Deregulating the Airlines, regulation created above-industry standard monetary and benefit compensation. "It is now clear that inflexible work rules and higher than competitive pay flourished during regulation." Airline employees appear to have benefited substantively from CAB's protective regulation. " (P. 197)

Yet another deregulation-sparked necessity was the increasing reliance on automation. American Airlines, again led by Crandall, created the first computerized airline reservation system, SABRE, which was immediately followed by United's Apollo System. As powerful sales tools, these automated systems were purchased by travel agents who paid a paying fee to their owners for each booking made while smaller carriers had to negotiate for representation.

So sophisticated and multifaceted did these systems become that their information was progressively sublimated through each aspect of the airline's operation with their "reservation modes" providing reservations, itineraries, fares, hotel, tour, and ground transportation bookings, frequent flier mile tracking, and ticketing ; Their "departure control systems" (DCS) providing passenger check-in and boarding pass issuance; And their "controller modes" utilizing this information for aircraft weight and balance and load plan and load sheet generation.

It is only through these sophisticated airline reservation systems that carriers were able to implement "yield management" programs-that is, the determination of the optimized balance of passenger-attracting low fares and profit-generating high fares based upon seasonality, departure time, demand , Convenience, capacity, and competition to produce an absolutely profitable flight. An airline reservation system consultation, for instance, listed 27 separate fares between New York and Los Angeles on December 1, 1995 just with American Airlines, ranging from an unrestricted $ 1,741.82 one-way first class fare to a highly restricted $ 226.36 round-trip coach fare . The codes in the "Fare Basis" column, such as "KPE7HOLN," were accessed in order to reveal the restrictions attached to each – the printout of which spanned several pages!

Another fundamental change to the deregulated industry was both the structure of and relationship of the regional and commuter carriers to the majors. Because history is sometimes cyclic, the pattern once demonstrated by the local service airlines of abandoning small community, low-density routes when they admitted pure-jet aircraft once again occurred, but now with two primary differences: (1). The present-day regionals were never, by regulation, restricted to these routes, and (2). Although rapidly-expanding with pure-jet fleets of their own, they attempted to coexist, rather than compete, with the majors through code-share agreements in which their aircraft appeared in major-resembling liveries and their flights carried the affiliated airline's two-letter Codes.

Of the 300 destinations served by Delta during the latter part of 1995, for example, 85 of these were actually reached by one of its four "Delta Connection" code-share carriers, including Atlantic Southeast Airlines (ASA), Business Express, Comair, And Skywest-only the first of which had yet to acquire pure-jet equipment at that time. American outwardly purchased its own commuter-feed airlines and collectively designated them "American Eagle."

Neverheless, the major carriers' deregulation-necessitated restructuring was complete.

When TWA matched Capitol Air's unrestricted transcontinental coach fares, the former supplement recorded 30-passenger bookings on DC-8-61 aircraft otherwise able to accommodate 252 and cancelled its flights. In a similar situation, when established USAir's and upstart's PEOPLExpress's load factors were analyzed in the Buffalo-Newark market between August of 1981 and June of 1982, the latter consistently reported that there were at least 20 points lower.

"The data thus suggests that many consumers chose to travel on the carrier with the greater name recognition and amenities when the fare is the same," continued Bailey, Graham, and Kaplan (p. 106).

Competition extremely forcibly Capitol Air to realign its route system to include an increasing number of ethnic and un- and underserved markets until the majors also encroached on this territory and the carrier was left with little choice but to file for Chapter 11 bankruptcy protection, ceasing operations On November 25, 1984.

Midway equally encountered major-carrier opposition. Indeed, whatever strategy it implemented to define its optimum niche, it was always counteracted by the aggressive majors. Acquiring Air Florida in 1984, for example, it reconfigured its aircraft with dual-class seating, but riding on both sides of a seesaw, it soon swung back to the single-class concept and in November of 1989 once again to the dual-class One, by which time it operated an 82-strong fleet with its "Midway Connection" affiliation and carried 5.2 million year passengers.

But over-expansion and an attempt to replace Eastern at its Philadelphia hub during poor economic times in direct competition with USAir ruled in its own demise two years later, on November 13.

"Although these numerous strategies indicated a constant reassessment of its proper course, they also indicated the instability of market conditions in deregulated skies and the airline's determination to remain in them and its resilience to navigate them with a juxtaposition of service concepts, cabin configurations, seating Densities, and marketing strategies, "according to The McDonnell-Douglas DC-9 (Hicksville, New York, 1991, p. 59).

Capitol Air and Midway were only two examples of deregulation-matured carriers that succumbed to the radically restructured majors. Indeed, of the approximately 100 airlines that had been certified since the passage of the Airline Deregulation Act, only one, America West, was still in operation at the end of 1995.

"(The major airlines) implemented a strategy with which they could beat the lower-fare competition at its own game by aggressively expanding and charging comparable fares, despite high losses on certain routes, all in an effort to maintain-or, in some cases , To regain-market share … The major carriers mighty mighty and monopolistic by eliminating competition where it was encountered, "according to the Austrian Airlines Passenger Handling Manual-JFK (Hicksville, New York, 1990, pp. 10-11).

Stage Three: Megacarrier:

Airline expansion, once set in motion, seemed self-propelled and resisted inertia. Monopolies, by definition, know no boundaries. The logical next step was foreign market penetration.

Unlike US domestic growth, however, "it was a lot tougher for a US airline to gain access to a new foreign market than to a new domestic one, because international air services were still tightly regulated by bilateral agreements between the United States and foreign governments , "Wrote Peterson and Glab (p. 283). "… To win immediate operating rights to a foreign country, a US carrier had to buy the route authority from another US airline."

The phenomenon, it will be recalled, was a virtual repetition of the US domestic governmental structure prior to deregulation. Such a purchase in the latter case was usually only granted if the route-authorized airline was in financial difficulty and needed the revenue generated by the sale to remain viable.

Pan Am, particularly hammer by deregulation's effects, was forced to sell its lucrative Pacific division, along with aircraft and ground facilities, to United for $ 750 million to remain afloat. United, already then a large, financially sound airline, now had a global route network with proper domestic feed.

More important than the sale, however, was its far-reaching implications. "The United Airlines purchase of Pan Am's Pacific division was set to set off a domino effect," continued Peterson and Glab (p. 148) "Many airlines were alarmed at the new competition that they faced, especially Northwest, which is expected to the nation's largest airline Moving on its Pacific turf. Northwest knew it would need a substantially larger domestic network of its own, and the fastest way to get one would be through a merger. "

By the end of 1986 it had done just that, acquiring Republic, which itself had been formed by the North Central-Southern merger in 1979 and the secondary Hughes Airwest acquisition in 1980, and the strategy rewarded Northwest with monopolistic status at all of its hubs , Such as Minneapolis, with an 81.55-percent market share.

Delta, fearing it would be unable to compete with airlines of such magnitude, purchased Western Airlines for $ 860 million in September of 1986, in the process obtaining a coast-to-coast route structure and new hubs in Salt Lake City and Los Angeles.

The already described TWA-Ozark merger produced such a lock on St. Louis. Louis that it controlled three-quarters of all gates and was able to assess much higher fares in those markets where there was no competition.

In fact, these mergers only served to tighten a carrier's already almost unlenting grip on a particular hub. Deregulation-spawned Empire, for instance-a rapidly-expanding New York State Fokker F.28 Fellowship operator-adopted a Syracuse hub and recorded an initial 1979 market share of just.75 percent, but this exponentially increased to 27.36 percent in 1985 when Piedmont acquired the growing regional. Two years later, its market share climbed to 39.82 percent. However, when USAir in turn purchased Piedmont, the Syracuse hub lock skyrocketed to over 61 percent.

Perhaps the most encompassing (and disjointed) merger was that between PEOPLExpress and Continental, which itself had already been the result of an amalgamation between the original, pre-deregulation Continental, Texas International, and New York Air. PEOPLExpress had equally already absorbed Denver-based Frontier. Texas Air, owner of the new conglomerate, also acquired Eastern, but retained its separate identity.

All these mergers, consummated during the latter half of 1986, unequivocally produced the "megacarrier."

"Deregulation's theme, echoing Darwinian philosophy, clearly demonstrated itself to be 'survival of the fittest,' which, for the airlines, translated as 'survival of the largest,' according to the Austrian Airlines Passenger Service Manual-JFK (p. 10). "If the long-established major carriers… wished to survive and maintain the markets they had so carefully nurtured during regulation, they would somehow have to implement a strategy which would ensure that they would remain 'large.'"

The major airlines' fundamental restructuring, beginning with monopoly and ending with megacarrier, constituted that strategy, as carriers tracing their origins to the infantile days of aviation and bearing names virtually synonymous with the industry fell like a string of acquisition-induced dominoes. By 1995 only seven US megacarriers remained, including American, Continental, Delta, Northwest, TWA, United, and USAir, along with two significant majors-America West and Southwest-a few "niche" airlines, and the regional-commuters which were almost exclusively aligned with one of the megacarriers or majors through code-share agreements.

Even these names disappeared early in the 21st century. Like brides and grooms walking down a monopoly-destined aisle, Delta married Northwest, United took Continental as its lawfully wedded, American joined arms with US Airways, and Southwest tied the knot with AirTran.

III. Conclusion

Although the examples set by Air California, PSA, and Southwest had indicated that a deregulated environment would ultimately prove to be mutually advantageous to both the operating airline and the passenger, these experiments failed to approximate actual conditions, since the rest of the US airline industry was still regulated and these fledgling airlines had therefore been insulated from major-carrier competition. Lacking the authority, cost structure, and equipment, they had been unable to launch comparable service of their own.

The initial proliferation of small, low-fare, no-frills, non-unionized deregulation-spawned, -bred, and -transformed airlines provided tremendous airline-, fare-, and service concept-choice only until the major carriers implemented their fundamental route system, aircraft, employment, computerized reservation system, and regional airline affiliation restructuring, reversing the expansion phase into one of buyout, merger, bankruptcy, retrenchment, consolidation, monopoly, and, ultimately, megacarrier. The upstarts, having lacked the majors' name recognition, financial strength, frequent flier marketing tools, and size, invariably succumbed, leaving most of the original dominant airlines, although in greatly modified form, until even these surrendered to prevailing forces. US airline deregulation had thus come full cycle.

Two Excellent Hospitals in Changchun, China

Changchun, located in northeast China, is the capital and largest city of Jilin province. It is a major industrial, transportation, tourist and cultural center of this part of China and is home to the largest vehicle producer of the country, FAW. The city has a pleasant climate and is often referred to as the city, the spring city and the city of automobiles and films. Like all other major cities in China, Changchun also has a well-developed medical service sector. The leading hospitals are provided with the latest facilities and offer the service of eminent doctors at an affordable cost. This is a summary of some of the well known hospitals in Changchun.

China-Japan Union Hospital located at 126 Xiantai Street in Changchun in the Development Zone is a huge, state-owned, modern hospital with 1550 beds. The hospital was founded in 1949. This tertiary level hospital is managed by the Ministry of Health and was the first A-hospital in the province. This advanced hospital has an area of ​​201900 square meters and a construction area of ​​134,400 square meters. The hospital employs 1501 staff members. There are 274 senior medical staff including 80 professors and 156 associate professors. The Japanese government invested 2.6 billion Yen in the venture and this is why it is also referred to as the China-Japan Friendship Hospital. This service-oriented hospital puts great emphasis on the use of modern technology, high levels of quality and is approved as a "Baby Friendly Hospital" by WHO, UNICEF and by the National Drug Clinical Research Center in the Chinese government. The center has full-fledged departments in all major as well as rare specialties including rheumatology, hematology, infectious diseases, honored traditional Chinese medicine, nuclear medicine and electrical diagnosis.

The First Clinical Hospital of Jilin University is another leading hospital in the country and is located at No 71, Xinmin Street in Changchun, near the beautiful Chaoyang Park. The hospital has a 1,100 bed capacity central hospital and 350 bed capacity hospital hospital both of which are managed by the Public Health Ministry. This advanced hospital with a 72,650 m2 area has a glorious history of 61 years. The hospital employs 1855 staff including 113 professors and 232 advisers. It has spacious oustatient department that raises over 1,520,000 people annually. The center has acquired 35 sacrifices of scientific and technological advancement given by the national and provincial governments during the last decade.

LAX Airport – Some Fun and Fascinating Facts

The LAX airport, or the Los Angeles International Airport, was originally named Mines Field and was a general aviation base during World War II. LAX is located in none other that Los Angeles, California. It is ranked as the fifth busiest passenger airport in the entire world. It also is ranked sixth for the world in carrying cargo. Even if you never travel through LAX, (although chances are good that you will) you may find the following facts and information interesting and fun.

Fun And Interesting Facts About The LAX Airport:

1. There are more than 50 million people who travel into or out of LAX every year. But, not only people travel through. An additional 2 million tons of cargo passes through this airport every year as well.

2. The LAX airport employs over 59,000 people to get you and your luggage safely and comfortably to your destination.

3. A U-shaped road with two levels connects the 9 terminals at this airport.

4. The airport has four parallel runways and a 277 foot control tower. The original control tower was only 172 feet tall.

5. LAX has the only Coast Guard Air Station located right on the concessions. They provide 24-hour service to the passengers and employees of the LAX airport.

6. One unusual feature is the Encounters restaurant, which is located in the Central Terminal and is 70 feet above the ground. It is a space-themed restaurant and has an observation deck that is located on the roof of the LAX airport.

7. Worried about parking? The airport has over 21,000 parking spaces at the terminal including long and short term parking and the outdoor economy lots.

8. Transportation to and from the LAX airport and its vicinity is simple with shuttle buses, taxis, rental cars, the airport and public buses and even light rail.

9. While many airports today are located on the outskirts of town LAX is located on 3,425 acres right in the heart of Los Angeles.

10. How many airports do you know that have their own song? LAX airport has a song that was written by Leann Scott and performed by David Frizzel in 1970 called LA International Airport. Then, in 1971 Susan Raye, a famous country singer redid the song and it shot to number 9 on the country charts and 54 on the pop chart. Just recently, in celebration of the 75th anniversary of the LAX airport, it was sung again by Susan Raye and then it was given new lyrics by Leann Scott and sung again by Shirley Myers.

11. The Los Angeles International Airport also supports the public arts programs of the community. Right at the entrance of the airport are 100 foot high pylons and 32 foot high letters that spell out LAX. This is the work of the artist Paul Tzanetopoulos. There is also a program at LAX airport which allows high school students from the area to display their works in the airport in a revolving display. The students not only gain some notoriety and recognition, but they also can get university credit for participating.

12. You can also find all of the typical airport services at LAX. You will find bookshops and restaurants, lost and found, shoe shine stations, baggage storage, banking machines, and first aid stations.

Your trip to (or through) Los Angeles International airport can be enjoyable and relaxing if you know what is available to you. The airport is working to become more easily accessible and passenger friendly. To get you in the mood for your trip, take a listen to the theme song. You can find it online.

The Climates of Europe

The continent of Europe can be conveniently divided into five distinct climatic zones. Each climatic zone has its peculiar feature of temperature and rainfall. The following is a brief description of each of them.

1. Hot Dry Summers, Warm Wet Winters

This type of climate is also call the Mediterranean type of climate. This is due most of the countries which have this climate lie close to the Mediterranean Sea. The peculiar feature of the climate is that the summers are hot and dry; The winters warm and wet. This climatic zone includes a greater part of Southern Europe ie, Southern Portugal, almost whole of Spain, South of France, a greater part of Italy, Balkan States and Greece. Temperature in the summer is quite high; Mean temperature of the hottest month at Rome is 76 F (24C) at Athens 80 F (27C). The sky is cloudless and the days are beautifully sunny. In winter when most of the Europe is experiencing a harsh winter with bitter cold, these lands enjoy quite warm temperatures. Rome for instance has a temperature of 45 F (7 C) in January, Athens 48 F (9 C) and Palermo in Sicily Island of 51 F (11 C). Compare these figures with those of Berlin 30 F (-1.1 C) and Moscow 14 F (-10 C) in the same months. No wonder that the areas associated with this climatic zone are one of the most popular tourist resorts in the world.

2. Mild Winters, Cool Summers

This type of Climate is also called the British type of Climate. It is found in North Western Europe that includes the British Isles, the greater part of France excluding Southern France, Belgium, the Nederland and South western Norway. This region has rain all the year round. The summers are cool; Typical temperatures are around 60 F (16 C) and the winters are mild. The temperatures of the winter months are usually above 32 F (0 C). Take London for example. It has a temperature of 59 F (15 C) in midsummer and 36 F (2 C) in midwinter. Paris has 65 F (18 C) and 37 F (3 C) respectively in summer and winter. The climate of the region as a whole is mild, however frequent cloudiness makes the weather gloomy especially in winter. The region is under the influence of the winds coming from the Atlantic Ocean all the year round. This is the reason that these areas are spared the extremes of hot and cold.

3. Cold Winters, Warm Summers

This type of climate is found in the heart of Europe in countries like Germany, Poland, Austria, Switzerland etc. The winters are cold with at least one month below 32 F (OC) and summers are quite warm. For instance at both Berlin and Vienna, the hottest month is above 66 F (19 C) and cold below 32 F (OC). The days are warmer in summer and cooler in winter than the British Type because these areas are located at a greater distance from the Atlantic ocean than the cool winter type and its moderating influence does not reach them. These areas also have rain through the years and maximum rain falls in summer but the skies are much clearer than those of the British type and Germany is famous for its warm and beautiful sunny days in summer. Some areas in this region like Switzerland have a tendency of cool summers because of their height but the general pattern of weather demands its inclusion in this type of weather rather than under the British type of climate.

4. Very cold winters and Hot summers

The areas which fall under this category include the countries of Eastern and Eas-Central Europe which includes Southern and Central Russia, Ukraine, Hungary, Romania, Bulgaria etc. These areas are located very far away from sea and have a typical continental climate of hot summers and very cold winters. These areas have at least two months below 32 F (0 C) in winter and at least one month above 68 F (20 C) in summer. For instance Belgrade and Bucharest both have three months each below 32 F, Kiev in Ukraine and Moscow both have five. Similarly in Summer Moscow and Kiev both have at least one month touching 68 F (20 C) while Bucharest and Belgrade have two months exceeding 70 F (21 C). This region also has a summer rain maxima but the rain fall is less than that of Central Europe.

5. Very cold most of the year with a very short summer.

The North of Russia, Norway except the south western part, Northern Sweden and Finland etc fall under this category. The winter is very large and long while the summer is short and warm. It is usual to have six to eight months below 32 F in these areas. The rainy is light to moderate which tends to be scanty as we move toward the poles. These areas are covered with snow for most months of the year and during a very brief summer beautiful flowers grow in abundance. This area is the coldest of all the areas described above hence very thinly populated. The extreme winter is due to two reasons; Its high latitudinal position and remoteness from sea. Some of the areas included in this climatic zone have very long days in summer and very short days in winter. Here they are appropriately called Lands of Midnight Sun.

The above description about different climates found in Europe is in no sense perfect but it does give a general idea about what type of weather to expect when traveling to the Continent.